Privacy Policy

Effective Date: Feb 17th, 2018

Information gathering and usage

When registering for our apps we ask for information such as your name. Your information is only used internally and won’t be shared with others.

Max Huk collects the email addresses of those who communicate with us via email, and information submitted through voluntary activities such as site registrations or participation in surveys. Max Huk also collects aggregated, anonymous user data regarding app usage. The user data we collect is used to improve our apps and the quality of our service. We only collect personal data that is required to provide our services, and we only store it insofar that it is necessary to deliver these services.

Your data

Max Huk uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our apps. Although Max Huk owns the code, databases, and all rights to our applications, you retain all rights to your data. We will never share your personal data with a 3rd party without your prior authorization, and we will never sell data to 3rd parties. We process data inside of the United States. We transfer data with third-parties necessary to our ability to provide our services, all of whom are GDPR-compliant and provide the necessary safeguards required if they are outside of the EU.

Cookies

We use cookies to store visitors preferences, customize Web page content based on visitors browser type or other information that the visitor sends. Cookies are not required to use our apps.

Ad servers

We use the following GDPR-compliant third-party services:

  • Google AdMob

Security

All data and information transmitted with Service is secured by SSL protocol.

Changes

If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

Frequently Asked Questions

Q: What is the GDPR?

The General Data Protection Regulation (GDPR) is a regulation designed to help citizens and residents of the European Union (EU) protect their personal data by specifying how such data may be collected, processed and stored. At Max Huk, we’re fully compliant as of Feb 17th, 2019.

Q: Is Max Huk GDPR compliant?

A: Yes. Max Huk is fully compliant with the GDPR as of Feb 17th, 2019.

Q: Are our customers able to use Max Huk products and services without risking a breach of the GDPR?

A: Yes, from our end. Of course, if your customers are in a location where the GDPR applies, they need to make sure their business operation is compliant with the GDPR in its own right.

Q: What types of personal data does Max Huk collect?

A: When registering for our apps you voluntarily give us information such as your name. You can access and update this information at any time in your personal Account Settings.

In addition, when you use our services, you give us the consent to use the following data:

  • Email
  • Instagram user name
  • IP address
  • Device ID

Q: Why does Max Huk collect personal data?

A: The data we collect is required for us to provide you with our services and is used to improve our apps.

Q: How can I access and export my personal data?

A: In the case you want to export your personal data, please contact our support team.

Q: How does Max Huk process data?

A: Max Huk is considered a Data Processor which means that Max Huk controls how your user data is processed and is responsible for the data to be processed within GDPR regulations. Although Max Huk owns the code, databases, and all rights to our applications, you retain all rights to your data.

When it’s absolutely necessary, we use GDPR-compliant third party services and hosting partners such as AWS and Google G-Suite. In these cases, we take the necessary safeguards to ensure that we are GDPR compliant when sending and receiving data from the third party.

Check out our data processing policies for more information.

Q: Do you provide a list of relevant third party services?

A: Yes. When necessary, we use the following GDPR-compliant third party services:

  • Amazon Web Services
  • Google Analytics
  • Firebase

Q: Do you process any Data outside the EU?

A: Yes, we do. We process data in North Virginia, USA using Amazon Web Services (AWS). We only collect as little data as possible, and all data is encrypted using AES 256 encryption.

Q: Do you ever sell any data?

A: No, we never sell data.

Q: How long do you store personal data?

A: We store personal data that has been given to us voluntarily in our servers for as long as your account is active. You can delete your account, including all associated data, at anytime by contacting our support team.

Q: How is personal data protected?

A: We restrict staff access to personal data to a very small number of employees those who need access for specific reasons to improve our apps.

We regularly test, assess and evaluate the effectiveness of our processes and technology.

We use encryption to safeguard data.

Q: How is personal data encrypted?

A: When user data is stored in servers and databases, Max Huk uses AES 256 encryption. When the data is being sent or received, it is encrypted with TLS 1.1 or above. Data backups on our server are encrypted with AES256 and signed by RSA with 2048 key length.

Since GDPR has various requirements, your compliance needs will depend on your precise circumstances. If you have specific questions or needs, please contact our support team.